vivo Trade-in Program

Renovating has never been so easy

Say goodbye to the old, embrace the new with vivo Trade-in. Upgrade now, save up to €1.144 on your old phone!

Trade in your old smartphone and receive an instant benefit on your new vivo device.
Simply return your current device as part of the upgrade process and enjoy a seamless experience that adds value while supporting responsible recycling and a more sustainable future.

What do you gain with

vivo Trade-in?

Value for your old mobile phone

Trade in your smartphone, even with a damaged screen, and turn it into direct cash for your next purchase. We accept various brands and always offer a fair and transparent valuation.

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Q: What is vivo Trade-in?

vivo Trade-in is our responsible upgrade service: you hand in your old smartphone, we calculate the final valuation after an inspection, and once you accept it (if there are any changes), we provide a refund and/or an additional benefit.

Upgrade to a new vivo smartphone

Trade in your current phone and use its value to reduce the price of your new vivo smartphone. It's a smarter way to upgrade.

Small gestures, big changes

By recycling your old phone, you help reduce over 50 kg of CO2 emissions. Together with Danghuan, this already means 32,000+ tons of CO2 reduced every year, equivalent to the annual CO2 absorption of over 1.4 million trees.

How does vivo Trade-in work?

Follow these simple steps and transform your old smartphone into immediate savings for your next vivo.

1. Choose your device

Select the smartphone you want to hand in, regardless of the brand or condition.

2. Define smartphone condition

Answer a few quick questions and instantly receive an estimated rating.

3. Send us your old smartphone

You will get a shipping label so you can send us your old device free of charge.

4. Get paid for your device, up to €1.144!

Once your device is inspected, the value of your old phone will be transferred to you.

Trade-in your device

We'll answer your questions

We've prepared a list of frequently asked questions so you know everything you need to know before upgrading your smartphone.

What is vivo Trade-in?

vivo Trade-in is our responsible upgrade service: you hand in your old smartphone, we calculate the final valuation after an inspection, and once you accept it (if there are any changes), we provide a refund and/or an additional benefit.

What devices can I trade in?

We accept smartphones from different brands, as long as they meet our minimum trade-in requirements.

How long does the vivo Trade-in process take?

Once we receive your device, we carry out the inspection and issue the final valuation. If it differs from the initial estimate, we will ask for your confirmation. After your acceptance (if required), we process the payment within a maximum of 3 business days.

What happens if I don't accept the final valuation?

If you don't agree with the valuation, we will return your device after you pay the return shipping cost.

How will I receive my benefit?

During the promotional period, after you confirm and place your trade-in order, we will provide you with a voucher, which you can use to purchase an eligible new vivo device.

Want to find out even more about vivo Trade-in?

For full details, terms and conditions and more information about our trade-in program, please click here.

Read the terms and conditions

Important information about the vivo Trade-in service and how it works.

Terms and conditions of the vivo Trade-in program operated by Danghuan Europe, vivo's official partner for the management of used devices. For more information, click here.